Client Handling and Customer Service:
- White labeled interactions with clients
- Assignments & 'Ticket tracking'
- Expectation setting
- Non disclosure & proper handling of client data
- Prompt service & responses
- Content collection & management
- Payment handling
- Professional and compassionate
Project Specification and Definition:
Before you do any work for a client begin by creating a project plan!
This will include:
- Description of the services to be performed
- List of pages to be created or edited, elements to be included or edited on each
- A list of client deliverables: Items client will provide for you to perform the tasks
- A list of other third party deliverables: Items that others will provide for you to perform the tasks
- Estimated time frame with mile stones and conservative estimate of complete date.
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client handling
